OUR 5 DAYS FRESHNESS GUARANTEE
We guarantee your flowers/plant will remain fresh and beautiful for at least 5 days after delivery. If for any reason your flowers/plant should die or wilt within 5 days please call us immediately for replacement.
We do our very best to fill your order with the flowers or candy shown in the arrangement chosen; however, due to seasonality and availability it may be necessary to substitute flower or candy type and/or color with flowers or candy of equal or greater value.
We make every reasonable effort to deliver orders on the day specified by the sender. However; if we are unable to contact the recipient or the recipient is unavailable to receive the arrangement within our delivery hours, then the delivery will be scheduled for as early as possible on the next delivery day. We will not accept an order cancellation if we have made a good faith effort to deliver the arrangement on the original day selected by the sender. No order cancellations will be accepted if refused by the recipient due to reasons other than product quality, in which case we will immediately replace the faulty product.
We reserve the right to refuse any order at anytime for any reason. Thank you for your understanding.