We Ship Nationwide/ please refer to shipping policy.

South Florida orders will be delivered via FlowerToy truck, all other orders will be shipped via USPS Express.

We take pride in our customer service at FlowerToy Inc and this includes not only the quality of our products, but also the speed of our service and delivery. Keeping this in mind, we require that any cancellation or adjustment to your order be made no later than 11.59pm EST 2 days before the scheduled delivery.

Delivery times cannot be guaranteed.

We cannot deliver to P.O boxes.

The recipient may be called to schedule delivery.

Requests for deliveries at specific times of day are not guaranteed. Please contact FlowerToy Inc with any specific questions regarding your delivery.

For residential deliveries: If the recipient is not available at the time of delivery, we may attempt to leave the gift with a neighbor. If the gift is left with a neighbor, the recipient will be notified with instructions for retrieving the gift upon their return. If a neighbor is not available to take the gift, the delivery person will leave a notification alerting the recipient of the delivery attempt and provide instructions to contact the FlowerToy Inc. **During busy holiday times, residential deliveries may be made as late as 9:00 PM.

For business deliveries: The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions . FlowerToy Inc is not responsible for any gift that is not properly handled. If the business is closed, delivery will be attempted the next business day. **During busy holiday times, business deliveries may be made as late as 5:00 PM. FlowerToy Inc may contact you if you place a same day order for delivery to reschedule your order for another business day.

For school deliveries: The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions. FlowerToy Inc is not responsible for any gift that is not properly handled. If the school is closed, delivery will be attempted the next school day. **During busy holiday times, school deliveries may be made as late as 3:00 PM. FlowerToy Inc may contact you if you place a same day order for delivery to reschedule your order for another business day.